Efficient, Effective Loss Management
We stabilize the foundation of the American dream by helping lenders manage risk, and by helping homeowners preserve the investment in their homes.
Our dedicated Loss Management team advocates on our customers' behalf, and give quick transaction decisions through delegated and streamlined loan workout programs. We make compliance easy, while ensuring quality default and claim servicing.
Our Servicer Advocacy Group manages servicer relationships by default-servicing training, sharing best practices and providing an easy point of contact for related issues.
- Access refinancing and modification options under the Homeowner Affordability and Stability Program (HASP), including HAMP and HARP
- Read the latest Servicer Alerts
- Download our servicing guides and forms